As a established professional Cleaning Company, FastKlean is committed to minimising the environmental impacts of our business operations and therefore has new key supplier.
Evans provides the majority of our requirements and all their products are environmentally friendly.
Wherever possible we will ensure the cleaning materials used do not damage the environment.
Find out why choosing FastKlean as your cleaning provider will prove to be the right decision for your property.
Proven Experience and Quality Service
Positive Word of Mouth
80% of our clients are derived from word of mouth referrals. Our quality of work and customer service is second to none and is proven by the fact that our customers have the belief and confidence to refer us to others. This statistic alone sets us apart from our competitors.
We Build and Encourage Strong Relationships
Our clients are of paramount importance to us. We build our business connections on honesty and integrity, ensuring that our relationships last years not months.
We are willing to do whatever it takes to make you one hundred percent satisfied. We have put forth such an effort in that respect that word of mouth is now helping us grow exponentially. Repeat business and referrals from former clients accounts for approximately 76% of our yearly transactions (And we are always seeking new contacts at the same time).
One way we achieved this is by listening to our clients.
We will listen to you and your wishes, and give you a realistic estimate on how we think we can make manage your account and cleaning requirements.
We Will Take Care Of You:
We Will Give You:
• Excellent Operational and Administrational Support
• Value for money and simplicity
• An Accredited Service Industry Experience
• Plus, an irresistible range of cleaning services
Our Cleaning Service in London
We listen. We internalize. We are responsive. We remain involved in a project from start to finish. Our domestic and commercial cleaning service is delivered on time and on budget.
We do not do “one size fits all”, but rather tailor solutions to a client’s needs, focusing on getting the job done right so it will produce results.
After Sales Service and Customer Satisfaction
Our commitment to you does not end with a certificate.
We aim to go beyond the expectations of our clients, so we can completely satisfy their individual requirements.
FastKlean has created new software specifically designed to monitor the cleaners’ time schedule.
The software’s sole purpose is to supervise all of our domestic cleaners and contract cleaning operatives’ arrival and departure time from clients’ premises.
As a registered FastKlean client, you will be able to discuss your needs with your Client Manager at all times.
We give you one dedicated contact for the whole process: Your very own Account Manager. Any problems, your contact takes care of them; leaving you free to get on with the rest of your job.
We treat each case individually and with special care to ensure customer satisfaction whilst obtaining the best results.
We will establish and carry out periodical quality control checks so a high standard of service is maintained at all times in order to meet your expectation and satisfaction.
Nevertheless, FastKlean has an established customer complaints procedure in place and all staff and management are aware and have been trained to handle complaints in a professional and courteous manner.
FastKlean cleaning company has always aimed to encourage, value and manage diversity in all areas of our business and to be an equal opportunities employer.
We are up-to date with the very latest cleaning products and cleaning techniques.
We are fully accredited members of The Confederation of Cleaning Professionals, the Construction Health and Safety Scheme (CHAS), the Institute of Inspection, Cleaning & Restoration Certification (IICRC), The British Institute of Cleaning Science, (BICS), National Carpet Cleaners Association (NCCA), The British Cleaning Association, The Green Achiever Accreditation and approved by both Construction line and Exor Management Services.
A hospital trust has pledged to maintain its commitment to upholding excellent standards of cleanliness.
Plymouth Hospitals NHS Trust said it has improved cleanliness and hygiene as part of its annual self-assessment for health watchdog the Care Quality Commission, reports the Herald.
A spokesperson for the trust said Derriford Hospital in Plymouth has shown drastic improvement within the last 12 months, when it was found to be falling short of five standards.
The trust is now compliant with all 42 of the government’s Standards for Better Health, as of October 31st this year.
A new cleaning company has been contracted to maintain standards of cleanliness across the hospital’s wards and the trust has invested up to £600,000 more per year to safeguard patients’ health, improve catering and continue its compliance with regulations set out by Care Quality Commission.
The hospital also said it has improved its training of staff in order to keep children safe on wards.
In July 2008 and in February this year, Plymouth Hospitals NHS Trust failed hygiene inspections in a number of crucial areas including cleanliness and infection control, decontamination of re-usable medical devices, staff training in child protection and “well-designed, maintained environments”.
